Frequently Asked Questions

Common questions about Wood burning stoves

Don’t hesitate to contact us here at Bankhouse, if you’ve got more questions and we’ll do our best to answer.

  • Will I need to have my chimney lined?

    It isnt a legal requirement to line a chimney, however with the incredible heat that goes up the chimney with a stove, it can in time crack, which can cause smoke to escape in to rooms and risk of a chimney fire. Stoves now are tested on a liner for efficiency, and when stove not in use moisture has to go somewhere, with a liner this is taken directly in to the stove. So from a safety & performance aspect a liner is strongly advised.

  • Do I need ventilation?

    If you need a stove over 5KW in output then it will be necessary to have a permanent vent in the building to assist with flue draught and to make sure the fire has enough oxygen to burn safely. Anything under 5KW can be installed without need for ventilation.

  • What size woodburner should I have?

    It is important to have a stove that is the right size for the room it is going into. Too big can be just as bad as too small. It is often better to have a smaller stove working hard than to have a larger one that is just chugging away.

  • Can I connect my woodburner stove to a central heating system?

    Many stoves have the option of a back boiler, this can provide hot water or link into a central heating circuit to distribute the heat around the house. You must take care as there are safety implications. You can imagine the damage that an exploding back boiler could do.

  • If I have a back boiler will it reduce the output from the stove?

    Yes, you may notice lower temperatures from the stove, or that you need to use more wood. You don’t get something for nothing.

  • How do I know the wood is dry for burning?

    One of the most critical factors in wood burning is the moisture content of the wood. This is where wood seasoning comes into play. Freshly cut wood will contain a moisture content of around 65-90%. This wood should never be used. Apart from producing very low outputs this wet wood will also generate large amounts of soot and tar, which can potentially lead to chimney fires (as these particles will coat your chimney and are combustible). For best results wood should have a moisture content of less than 20%. The process of removing the excess moisture is called seasoning. Seasoning is air drying the wood and can take up to two years. Wood should be stored in a well ventilated, (but covered), structure outdoors. You can purchase kiln dried wood of which we supply
    You can test wood by using a digital moisture meter. You can purchase moisture meters from Bankhouse Stoves. Ranging from £20.00 onwards.  These will give you a moisture content reading in % good enough for you to reject a load if it turns up wet.

  • Can you supply a woodburner that I find online?

    Yes, we can source any reputable brand of stove, however we are proud of the brands we display in our showroom.

  • Tips on using your woodburning stove

    Always burn good seasoned wood/kiln dried wood, never fresh or wet wood or wood off a beach as this contains salt.
    What you burn can effect the performance of your stove and also the guarantee on your stove/liner.

    Every time you use your stove burn it hot with ample air to heat up the chimney and crystallise the tars.

    Some folk even weigh the wood before and after drying to compute the percentage moisture. Of course old scrap wood is ideal, it has a second life keeping you warm.

  • Regular maintenance

    Annual chimney sweep of your chimney  & service of your stove is strongly advised.
    Both services offered with us at Bankhouse Stoves.
    You will be provided with a NACS certificate by the sweep providing there are no problems with the chimney/stove.
    Contact Bankhouse Stoves and we will endeavour to do our best to advise.


If you have any further questions, contact the Bankhouse team